Refund Policy

Refund & Cancellation

Policy

 

 

 

All services provided by The Empress are booked specifically for you and require payment in advance.

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Cancellations & Rescheduling
Cancellations or requests to reschedule must be made at least 24 hours before your scheduled appointment. With adequate notice, your payment may be transferred to a new appointment date.

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Late Cancellations & No-Shows
Cancellations made with less than 24 hours’ notice and missed appointments are non-refundable. No-shows will forfeit the full session fee.

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Email & Recorded Readings
Once an email, written, audio, or recorded reading has been started, prepared, or delivered, it is non-refundable.

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Refunds
Refunds are not provided for completed services or because a client is unhappy with, disagrees with, or does not receive the outcome they hoped for from a tarot, mediumship, spiritual guidance, energy healing, or other intuitive service.

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If The Empress must cancel an appointment and rescheduling is not possible, the client will receive a full refund for the cancelled service.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

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By booking and submitting payment, you acknowledge and agree to this Refund & Cancellation Policy.